Returns & Refund Policy
1. Return Window We want you to be completely satisfied with your purchase. If you are not entirely happy, you have 3 days from the date you received your item to request a return.
2. Eligibility for Returns To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide the receipt or proof of purchase. Non-returnable items include: [ perishable goods, personal care items, gift cards, or items on clearance].
3. Refund Process Once we receive your item, our team will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment (or via direct bank transfer). You will receive the credit within 5-14 business days, depending on your card issuer’s policies.
4. Shipping Costs for Returns You will be responsible for paying for your own shipping costs for returning your item unless the return is due to an error on our part (e.g., wrong or defective item received). Shipping costs are non-refundable.